Customer reviews

Reviews

We are collecting our first published reviews now. Until they appear here, we will gladly share recent client references on request — ask by e-mail or WhatsApp.

Our review policy

We show reviews so that you can judge us by what other customers say, so the way we collect and display them matters.

• Reviews are written by customers who have used our service. We do not write reviews ourselves, ask staff or relatives to write them, or buy them.
• We do not pay, discount or reward anyone for a review, and we do not ask only satisfied customers.
• Reviews are shown as written, with the reviewer's name and the date, drawn from the platform where they were posted. We do not edit them or remove critical reviews. A platform may remove reviews that break its own rules.
• Where a review names a specific body that accepted a translation, it reflects that customer's experience on that date. It is not a promise that the body will accept every translation.

Fake reviews and hiding critical reviews are banned practices under the Digital Markets, Competition and Consumers Act 2024, and we follow those rules.

Where the reviews come from

The reviews above are published on our Google Business Profile, where you can also read them directly. Our profile is for an Ankara-based company; reviewers from the UK are customers we served by e-mail, WhatsApp and courier.

How to leave a review

After we deliver your translation we send one e-mail asking whether you would like to leave a review, with a link. You are free to ignore it. You can also post a review on Google at any time. Please do not include personal details such as your case reference or the names of family members.

If you had a problem

A review is not the best way to get something fixed. If a translation had an error or a body rejected it, use our accuracy and acceptance policy or the complaints procedure. We respond to every complaint in writing.

Read more about us.