Core pages
Contact us and send your documents
Send your documents through the form on this page and we reply with a fixed price and a delivery date, usually within one working hour. WhatsApp, telephone and e-mail details are below.
Use the form below to send your documents and get a fixed price. It is the fastest route: we see the pages, count the characters and reply with a price and a delivery date, usually within one working hour on Monday to Friday.
Contact details
| +90 850 255 5 444 — messages, voice notes and photographs of documents, answered in Turkish and English | |
| Telephone | +90 850 255 5 444 — a Türkiye number, so your provider's international rates apply. We have no UK telephone number. |
| [email protected] | |
| Office | Kızılay Mah. İhlamur Cad. İhlamur Apt. No: 9/8, 06420 Çankaya / Ankara, Türkiye |
| Hours | Monday to Friday 09:00–18:00 Türkiye time (06:00–15:00 GMT, 07:00–16:00 BST) |
Before you send
- Photograph or scan every page, including the back where there are stamps, seals or annotations.
- Keep all four corners of the page in the frame and make sure the text is readable at full size.
- Tell us who will receive the translation — the Home Office, a register office, UK ENIC, a Turkish notary, YÖK. The receiving body decides the format, and it changes what we prepare.
- Give the spelling of names exactly as they appear in the passport you will use with the application.
What happens to your files
Uploads are stored outside the public website, are not indexed by search engines, and are deleted 30 days after delivery along with the form submission. Read the privacy notice for the full detail, including how to ask for earlier deletion.
No UK office, no collection point
We work from one office in Ankara. There is nowhere in the United Kingdom to drop documents off or collect them: certified translations arrive as a PDF by e-mail, and hard copies travel by courier. If you need a wet-signed copy, say so on the form and we will price the courier with the quote.
Complaints and data requests
Send complaints to [email protected] with the subject line Complaint; we acknowledge within two working days and answer within ten. Data protection requests go to the same address — see our complaints procedure and the privacy notice.
Frequently asked questions
Do you have an office in London?
No. We are based in Ankara and serve customers throughout the UK by e-mail, WhatsApp and courier.
How quickly do you reply?
During opening hours, WhatsApp messages are usually answered within the hour and e-mails within a few working hours. Quotes are sent the same working day for most documents.
Can I send my documents by post?
Please do not. We work from photos and scans. Posting originals to Türkiye is slow and risks losing documents that are hard to replace.