FAQ topics
Interpreting FAQs
How our Turkish interpreting works from an Ankara base: remote telephone and video interpreting as the core service, in-person assignments in the UK through freelance interpreters where available, and what courts, the NHS and the consulate require.
Our interpreting service is built around remote delivery. Telephone and video interpreting between Turkish and English is provided from Ankara for solicitor conferences, medical consultations, business meetings and online hearings, booked by the hour. For in-person assignments in the UK we work with freelance Turkish interpreters based in the UK, subject to availability, and we say clearly when we cannot cover a location. Some settings have their own rules: HMCTS books court interpreters through its own contract, NHS trusts through theirs, and the Turkish consulate requires a sworn interpreter for non-Turkish speakers at notary acts. Service hub: Turkish interpreting services; remote bookings start at telephone and video interpreting.
Frequently asked questions
Do you provide interpreters in person in London?
Where a UK-based freelance interpreter on our panel is available, yes. We have no UK office and no employed interpreters in the UK, so availability depends on the date and location. Remote video interpreting is available at any time and is often the practical answer for conferences with a solicitor or a short meeting.
How does remote interpreting work?
You book a slot, we send a video link (Teams, Zoom or your platform) or a dial-in number, and the interpreter joins for the booked time. Consecutive interpreting is standard; simultaneous is possible for events with the right platform. See telephone and video interpreting.
Can you interpret at a court hearing?
For hearings, HMCTS provides interpreters through its own contractor and the court books them. We interpret for solicitors' conferences, witness proofing, tribunal preparation and police-station attendance where a solicitor instructs us privately, and at remote hearings where the court permits a party-arranged interpreter. See court and tribunal interpreting.
Can you interpret at an NHS appointment?
NHS trusts book interpreters through their own contracts, and patients should ask the clinic first, because a trust-booked interpreter is free to the patient. Where a patient or a private clinic arranges interpreting themselves, we provide video or telephone interpreting, or in-person interpreting where a UK-based interpreter on our panel is available.
My British spouse needs an interpreter at the Turkish consulate. Can you help?
The consulate requires a sworn Turkish interpreter to attend notary acts for non-Turkish speakers, and sets its own condition on who qualifies. Ask the consulate what it requires when booking; we will tell you honestly whether we can supply an interpreter who meets it. See interpreting at Turkish Consulate appointments.
How are interpreting assignments priced?
By the hour with a minimum booking, quoted in advance; in-person assignments add travel time and expenses. Rates depend on setting (legal and medical are higher) and notice period. Ask for a quote with the date, place or platform, subject matter and expected duration.
Are your interpreters qualified?
We use interpreters with legal or medical interpreting experience for those settings and brief them with the case background you provide. We do not claim registration with UK registers such as NRPSI for the panel as a whole; where an assignment requires a specific registration, we tell you whether we can meet it.
Is interpreting confidential?
Yes. Interpreters work under written confidentiality obligations, and any briefing documents you send are handled like translation files under UK GDPR and KVKK. Recordings of a session are made only with everyone's consent, and the interpreter does not retain notes after the assignment unless the client asks for a written summary.
Do you offer Kurdish interpreting?
Kurmanji and Sorani interpreting can be arranged remotely subject to availability, alongside Kurdish translation for documents. Tell us the dialect when booking, and the setting, so that we assign an interpreter with the right experience. In-person Kurdish interpreting in the UK depends on panel availability.